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NPC Unveils New Inspection, Complaint Framework

NPC Unveils New Inspection, Complaint Framework
(Wednesday, November 6, 2024) 10:11

TEHRAN (NIPNA) – The National Petrochemical Company (NPC) has unveiled a new framework for inspection and complaint resolution within Iran’s petrochemical industry, aimed at enhancing transparency, accountability, and regulatory compliance.

The unveiling ceremony took place on Tuesday, November 5, at the inaugural conference on Inspection and Complaint Resolution in the Petrochemical Industry, attended by Hassan Abbaszadeh, Chairman of NPC, along with industry inspection heads and managers.

The newly introduced "High Council of Inspection and Complaint Resolution" framework is designed to streamline inspection processes and ensure effective responses to complaints within the sector. The system aims to create a unified and systematic approach to coordination, policymaking, and planning for inspection activities across the petrochemical industry.

"The petrochemical industry, under the leadership of NPC, plays a central regulatory role in ensuring transparency and accountability," Abbaszadeh said during the event. "This framework will help establish a more cohesive inspection mechanism, ensuring better coordination across all companies involved."

The key objectives of the new system include:

  1. Oversight of Inspection Activities: Ensuring that inspection processes align with the policies and objectives set by NPC and maintaining fairness, accuracy, and efficiency in addressing complaints across government, semi-private, and private companies within the petrochemical sector.
  2. Effective Organizational Communication: Establishing clear channels for interaction between the NPC's General Directorate of Inspection and the inspection units of both private and public petrochemical entities.
  3. Collaborative Approach with Regulatory Bodies: Strengthening relationships with external regulatory authorities and control agencies to ensure better oversight and governance.
  4. Self-Assessment System: Introducing a self-assessment framework based on public indicators to enhance accountability and internal controls.
  5. Promotion of a Self-Regulation Culture: Encouraging a culture of self-monitoring and governance among employees and managers to align with the broader objectives of the Iranian government.
  6. Fostering Legal Compliance: Reinforcing the culture of law-abidance and self-regulation to prevent corruption and improve organizational health.
  7. Regulation of Inspection Processes: Ensuring that inspection activities are in line with management decisions and organizational directives.
  8. Compliance with Regulations: Ensuring the accurate implementation of laws, regulations, and guidelines while proposing amendments to existing regulations when necessary.

The NPC emphasized that the new system would not only improve inspection accuracy and reduce overlapping activities but also create a more robust platform for preventing corruption, enhancing administrative integrity, and fostering transparency within the growing petrochemical sector.

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